Best Buy
All locations combined
| Checkbook's Top Rating | |
|---|---|
| Quality | NO |
- 5037 ratings
- 52% gave a "superior" overall rating
- Compare 40 nearby computer stores
- "My credit card was hacked and they could not renew my warranty, so they dropped me."
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Consumer Ratings for Best Buy — 5037 Ratings
Percent of customers who rated service "superior" for:
= average for all computer stores
Overall quality
Advice on choice and use of products
Promptness of service
Staff attitudes, atmosphere
Quality of products
Variety of products
Ease of looking at/testing products
Reliability (standing behind products, delivering on time, etc.)
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Computer Stores Articles
How to Choose a Computer or Device
To have something to sell to a wide range of buyers, most manufacturers offer a dizzying array of options (laptops, desktops, tablets, Chromebooks, and 2-in-1 tablet/laptop combos) and several models with a wide range of capabilities and price points. Here’s how to find the right gadget.
Which Retailers Offer the Lowest Prices for Computers and Devices?
Consumers’ Checkbook’s undercover shoppers collected prices from major online retailers for 34 carefully specified and configured devices. We found that some retailers charge as much as 20 percent more than others for the same products.
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Consumer Comments for Best Buy
May 25, 2026
Mar 18, 2025
Mar 15, 2025
...and 26 more consumer comments for Best Buy