Xfinity

800-934-6489
Checkbook's Top Rating
Quality NO

Consumer Ratings for Xfinity — 28 Ratings

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Percent of customers who rated service "superior" for: | = average for all home security companies
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Complaints for Xfinity

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Areas Served by Xfinity:

  • Chicago–North
  • Chicago–South
  • Cook Co.–Central
  • Cook Co.–North
  • Cook Co.–South
  • DuPage Co.
  • Kane Co.
  • Kendall Co.
  • Lake Co.
  • McHenry Co.
  • Will Co.

Consumer Comments for Xfinity

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Consumer from WILMETTE, IL
Aug 20, 2026
Received an email from XFinity with link to changes of the service agreement. As of 8/18/26 (the date of the email), "The Home Services are NOT professionally monitored and are NOT a home security service. Comcast does NOT monitor the video and/or notifications generated by the Home Service, nor does Comcast or any monitoring center receive or respond to video or notifications by the Home Service." (emphasis added) So, how can Comcast call this a home security service.
Consumer from Bolingbrook, IL
Aug 10, 2024
Xfinity home security is awesome
Consumer from Lemont, IL
Feb 21, 2022
Great initial and ongoing service

...and 5 more consumer comments for Xfinity