Ashley
							
								551 N Milwaukee Ave 
Vernon Hills, IL 60061 847-719-7200 
								
							
							
							
							
								
									
								
								
							
						
						
		Vernon Hills, IL 60061 847-719-7200
| Checkbook's Top Rating | |
|---|---|
| Quality | NO | 
- 62 ratings
 - 36% gave a "superior" overall rating
 - Compare 61 nearby furniture stores
 - "Quality products and design"
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Consumer Ratings for Ashley — 62 Ratings
								Percent of customers who rated service "superior" for: 
									 = average for all furniture stores
								
							
						
							
										Overall quality 
											
										
									
									
										
									
										Promptness of service 
											
										
									
									
										
									
										Reliability 
											
										
									
									
										
									
										Advice on choice and use of products 
											
										
									
									
										
									
										Staff attitudes/atmosphere 
											
										
									
									
										
									
										Ease of looking at/testing products 
											
										
									
									
										
									
										Prices 
											
										
									
									
										
									Business Policies for Ashley
										Special services and payment policies 
									
									- Choice of upholstery fabrics for most sofas
 - Orders for furniture displayed in showroom usually can be fulfilled within two weeks
 - Delivers furniture
 - Has an online gallery/catalog
 - Repair services available for case pieces and/or upholstered furniture
 - Customers can order directly from store’s website
 - Soil and stain treatment for upholstered furniture upon request
 - Website lists prices for most items
 
										Store's payment policy for furniture that is special ordered 
									
									- Full payment required at the time of purchase
 
										Return time period for special-order items (in original condition) 
											
										
									
									
										
									 
										No returns
									
								
							
										Restocking fee 
											
										
									
									
										
									 
										No returns
									
								
							
										Return time period for in-stock items (in original condition) 
											
										
									
									
										
									 
										No returns
									
								
							
										Restocking fee 
											
										
									
									
										
									 
										No returns
									
								
							
					
					
					
					
					
					
					
Consumer Comments for Ashley
Mar 13, 2025
Dec 29, 2023
Nov 21, 2022
...and 10 more consumer comments for Ashley