Crate & Barrel
199 Boylston St
Chestnut Hill, MA 02467 617-964-8400
Chestnut Hill, MA 02467 617-964-8400
Checkbook's Top Rating | |
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Quality | NO |
- 15 ratings
- 73% gave a "superior" overall rating
- Compare 36 nearby furniture stores
- "I love this Crate & Barrel, Quality products across the brand and their staff is incredibly helpful,..."
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Checkbook Summary of What It Sells ?
Consumer Ratings for Crate & Barrel — 15 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Crate & Barrel
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Soil and stain treatment for upholstered furniture upon request
- Has an online gallery/catalog
- Website lists prices for most items
- Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
90 days
Restocking fee
$0
Consumer Comments for Crate & Barrel
Dec 29, 2023
Dec 21, 2023
Nov 07, 2022
...and 4 more consumer comments for Crate & Barrel