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Emerson Hospital

133 Old Rd to Nine Acre Corner
Concord, MA 01742978-369-1400
Checkbook's Top Rating (Checkbook's top rating)
Complex care NO
Simple care
Inpatient care NO

Summary Ratings for Emerson Hospital

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Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for Emerson Hospital — 136 Ratings

Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Timely & Effective Care for Emerson Hospital

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
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Front-line capabilities for Emerson Hospital

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Emerson Hospital

Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for Emerson Hospital

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Consumer from Bedford, MA
Sep 20, 2018
Went from ER >Hospital so follow up care not their responsibility. They reassured me that my car parked in ER area was monitored and not a problem since I was a patient and had no one to move it.
Consumer from Concrd, MA
Jan 16, 2018
Our most recent visit to Emerson ER was a great departure from the one before. After a very long wait for someone to treat my daughter's broken hand (confirmed by x-ray), a plastic surgeon with a specialty in "aesthetic breast surgery" (according to his website) who moonlighted "at ERs from the North Shore to Attleboro" (his words) ordered by my daughter to stop crying. He ordered an MRI to check for ligament damage. He then recommended a surgery that sounded unnecessary, so I arranged follow-up care myself with an orthopedic surgeon who is a hand specialist to get a second opinion. The latter physician confirmed that the MRI was unnecessary because either the bone breaks or the ligament tears, but not both, and confirmed that the surgery was unnecessary, too. The moonlighting ER doctor then actually reserved the operating theater and arranged for a scrub nurse, before he asked me for consent, which I never gave. From this experience, I have little confidence for Emerson's ability to hire moonlighting physicians. Their long-time voluntary staff has been fine.
Consumer from Bedford, MA
Nov 15, 2017
Like any ER the wait time always depends on how busy it is.

...and 5 more consumer comments for Emerson Hospital