LensCrafters

3500 East-West Hwy
Hyattsville, MD 20782301-559-1110
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
For prices for glasses NO
For prices for contacts NO

Prices for LensCrafters

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Consumer Ratings for LensCrafters — 22 Ratings

Percent of customers who rated service "superior" for: | = average for all opticians & optometrists
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Consumer Comments for LensCrafters

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Consumer from WASHINGTON, DC
Sep 05, 2013
They make very few glasses in an hour; most must be sent out and frequently take a long time to come back. If you have a complex lens prescription, you are told very few of their frames will be able to accommodate your lenses. This is the only place I have encountered this practice. Service is very slow and they don't appear to care about this.
Consumer from SILVER SPRING, MD
Aug 13, 2010
At time of service, was okay - not great. The followup- my calling for a follow up- was told each time what is your name and phone number you can be reached , we busy and have to call you back. No one ever called me back. Three times foolishly went through this mainly as they had my prescription for contact lens and needed this refilled. Went elsewhere to get contact lens and was blocked by this lenscrafter saying I was their patient- news to me since they had not ever called back. Bad manners, some problem with front room staff leads to bad medicine and bad consumer experiences which should be not necessary.
Consumer from TAKOMA PARK, MD
Jul 14, 2008
Expect a very long wait even if you're one of the first customers of the day. The doctors' schedules and hours can make it challenging to schedule follow-up appointments.