Australian Landscaping & Construction

Contract was for both erosion control and general landscaping. Workers started 2 weeks late, were rarely there when expected, and owner or supervisor was surprised when we called to say "you promised people 'first thing,' it's 10:00 and no one is here." They left a mess at the end of the driveway and the worksite was generally not kept neat. Communications with supervisors was ineffective and occasionally contentious.

Owner says he had problems with his crew while he was away on vacation, but this 10 day job stretched over 2 months. Owner said that he made substantial personnel changes as a result of our situation.

The general landscaping (grading and seeding) was barely acceptable, they put so much straw over the seed that the seed never sprouted and we had to rake the straw away to reseed. We required them to redo a stone stairway because the way they did it was nothing like we requested, and to do this we had to buy the replacement stone ourselves, as well as locate pavers and other materials (this was deducted from the final bill.)

The erosion control design worked as promised.

The work was finished within cost (including a change order), but I think that's because both sides wanted to just "get it done and go."

We could recommend them only for rough work (e.g. site preparation) based on our experiences.

They called to cancel the appointment due to sickness. That's Ok but they never called again.