Chimney Doctor Nova

Very pleasant, nice guys. They were recommended to me by two other Chimney Service companies for which I have high regard ( as a property manager). I called them for a scope/camera inspection and estimate on repair if needed. The chimney had bricks or terracotta chunks in the bottom which I could see from the furnace flue. I was looking for proof that they had fallen from inside the flue and had not been there since the chimney was built. They said that they would scope/take photos of the inside of the chimney. They had been to the house previously for an inspection (no photos)
They did not scope or take any photos of the chimney. They did leave an estimate of $5160 for a chimney liner. They may be a very good company, but I was disappointed on two counts: 1) no photographic proof to support a very expensive repair, and 2) the price was really high (they may not have wanted to do the work?). Other estimates I received for the same chimney repair ranged from $3200 -$1900. Theirs was by far the highest. I paid about $130 for the inspection. They were prompt, professional and very pleasant. They also provided a very informative pamphlet called Safety and Comfort. Their estimate was much more detailed and specific than the others, which I appreciate. They required an Arlington Co permit to do the work while the others made no mention of it or said it was not required. They offer a lifetime warranty on the liner, cap and damper. It was a very useful and informative experience; they may be the best co. in spite of the really high price. Further research on my part is required in order to make a decision.

They were the only company willing to work on our muddled chimney. We needed brick repair, a new liner, and to remove old shingles. They've been great about coming back out repeatedly to help with a pervasive smoky smell.