Arrow Glass

640 San Pablo Ave
Albany, CA 94706 510-525-2118
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Prices for Arrow Glass

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Consumer Ratings for Arrow Glass — 20 Ratings

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Percent of customers who rated service "superior" for: | = average for all window installers & repair
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Complaints for Arrow Glass

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Areas Served by Arrow Glass:

  • Alameda Co.
  • Contra Costa Co.
  • Marin Co.

Types of windows company installs:

  • Installs aluminum windows
  • Installs doors
  • Installs fiberglass windows
  • Repairs aluminum windows
  • Repairs fiberglass windows
  • Repairs vinyl windows
  • Repairs wood windows
  • Installs vinyl windows
  • Installs wood windows

Consumer Comments for Arrow Glass

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Consumer from Berkeley, CA
Jan 27, 2020
Replaced 4 insulating panes. The estimator was great; suggested a new option we went with. Installer didn't know how to use a miter box. One window leaked. He messed up my ladder and I spent a 1/2 hour fixing it. One of the windows has some surface fogginess that is very difficult to clean off.
Consumer from Alameda, CA
Sep 10, 2018
This was one of our more frustrating experiences with a contractor. The estimator came, I explained our problem, he recommended a host of solutions and provided an estimate after taking measurements and notes. Then he called back and said he needed to come back another time to get more details and notes because he didn't do it correctly the first time.

It took another 6 weeks to get the windows we wanted, at which point the installation team arrived and had no idea what they were doing to which windows. We had to get the estimator back another day since he hadn't provided the notes to the installation team.

During the installation, they chipped a lot of the trim on the windows of our Victorian and didn't properly clean up their mess (paint chips and other debris everywhere in my kids' bedroom).

And, at the end of the day, the problem they told us would be solved by installing new windows and balances? Still a problem after several thousand dollars spent. I called the office and they said, "Oh yeah, it's a known problem with those types of windows. We'll look into it and get back to you." Of course they never did. Definitely do not recommend.
Consumer from KENSINGTON, CA
Sep 15, 2015
Excellent service on a relatively small and somewhat unusual job. Highly recommended.

...and 2 more consumer comments for Arrow Glass