Home Depot

1781 E Bayshore Rd
East Palo Alto, CA 94303 650-462-6800
Checkbook's Top Rating
Quality NO
Price NO

Prices for Home Depot

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Consumer Ratings for Home Depot — 28 Ratings

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Consumer Comments for Home Depot

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Consumer from Palo Alto, CA
Mar 23, 2023
I ordered a refrigerator on 2/2/23. Delivery was set for 2/17. It arrived during the 12-4 p.m. window as promised, but the fridge was damaged (dents and broken shelf). I had the delivery guys take it back and was told I should call the next day to confirm I had a new delivery date. I did and was told 3/3. Come 3/3 and no delivery, no call to let me know what happened. Finally I got the fridge on 3/8, more than a month after I had ordered and paid for it. In fairness to Home Depot, I was compensated with a refund of part of the price, and in general the customer service people I spoke to were polite and helpful. Seems like this might have been more of a manufacturer problem (GE) than Home Depot, but who knows?
Consumer from Palo Alto, CA
May 11, 2022
I was able to purchase an electric dryer (using Consumer Reports recommendations) in a very short time, leaving the store after my purchase only 30 minutes after I walked in! The assistant was easily able to find the model I wanted.
Consumer from Palo Alto, CA
Oct 21, 2020
As soon as you make payment, Home Depot is completely done. There is no support at all. Nobody answers their phones, and if you go to the store, they insist that they can't help you. A horrible experience.

...and 2 more consumer comments for Home Depot