The Service Outlet
Lafayette, CA 94549 925-283-3133
| Checkbook's Top Rating | |
|---|---|
| Quality |
|
| Price | NO |
- 55 ratings
- 91% gave a "superior" overall rating
- - Prices 4% lower than average
- Compare 449 nearby auto repair shops
- "Been going to The Service Outlet for at least 30 years (since the opened in 1987 in San Ramon). But..."
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Prices for The Service Outlet
Consumer Ratings for The Service Outlet — 55 Ratings
Complaints for The Service Outlet
Makes serviced:
- Acura
- Honda
- Lexus
- Scion
- Toyota
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Consumer Comments for The Service Outlet
Nov 21, 2017
2017 had major service done and they advised cam plugs leaking oil. Why did they not call and recommend replacement since they were doing major service? The service reception person (Tim Green?) that was there for many years would have done just that.
2017, told them front passenger side window door does not work. They gave $518 estimate for replacing motor or regulator. They called and said need new wiring harness which requires removing entire dashboard, but can fix by reconnecting the wires together. Picked up car arrived home and window or door lock did not work. Returned next day and upon picking up I tested everything. Front passenger mirror not working. The mechanic that worked on car advised not to use the front door. WHAT!! Then how about refunding the $500 that I paid? They were unable to fix and did not reduce nor gave me a refund. Had relative who is a mechanic take a look. Said poor job was done by twisting the wires and using wire caps instead of soldering. He added wire by soldering both ends to existing wires. Took him about 2 hours. Every thing works!!!!
Sep 15, 2016