First Alarm

3701 Collins Ave #3-S
Richmond, CA 94806 510-338-1111
Checkbook's Top Rating
Quality

Consumer Ratings for First Alarm — 68 Ratings

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Complaints for First Alarm

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Areas Served by First Alarm:

  • Alameda Co.
  • Contra Costa Co.
  • Marin Co.
  • Napa Co.
  • San Francisco
  • San Mateo Co.
  • Santa Clara Co.
  • Santa Cruz Co.
  • Solano Co.
  • Sonoma Co.

Consumer Comments for First Alarm

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Consumer from El Cerrito, CA
Mar 17, 2023
My overall experience with them during the past few years has been good. But on the last two service calls they found t necessary to add a fuel charge of $25 which is excessive and nothing but price gouging.
Consumer from Moraga, CA
Jan 22, 2022
Original installation by Sentry Alarm in Berkeley 15 years ago. They sold to First Alarm a few years ago. First Alarm monitoring had been OK, but they botched their 5G cell rollout in 2021 and we changed to a different alarm company. Also, problems with final billing by First Alarm. I would not recommend them.
Consumer from Oakland, CA
Feb 23, 2021
Best customer service!

...and 18 more consumer comments for First Alarm