ADT Security Services

800-884-4226
Checkbook's Top Rating
Quality NO

Consumer Ratings for ADT Security Services — 392 Ratings

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Complaints for ADT Security Services

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Areas Served by ADT Security Services:

  • Alameda Co.
  • Contra Costa Co.
  • Marin Co.
  • Napa Co.
  • San Francisco
  • San Mateo Co.
  • Santa Clara Co.
  • Santa Cruz Co.
  • Solano Co.
  • Sonoma Co.

Consumer Comments for ADT Security Services

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Consumer from SUNNYVALE, CA
Aug 01, 2026
Switched to Simplisafe after using ADT for over 25 years. ADT service had deteriorated over the last 5 years while the costs kept increasing. Really glad I made the switch. Had called ADT before switching to see what our options were for newer services or better costs, but only was offered something after I called to actually cancel the service. Now my Monitoring costs are 1/2 and the system is so easy to use.
Consumer from RICHMOND, CA
Apr 12, 2026
Improper original installation. No follow up despite promises on the phone. Super high prices until you say you’re going to cancel.
Consumer from Hayward, CA
Jan 13, 2026
I used ADT's video call based service to fix external cameras and it worked out quite well!

...and 40 more consumer comments for ADT Security Services