Evergreen Painting and Texture

San Jose, CA 95148 408-313-8148

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Consumer Ratings for Evergreen Painting and Texture — 2 Ratings

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Consumer Comments for Evergreen Painting and Texture

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Consumer from San Jose, CA
Dec 12, 2014
Not Recommended
Exterior painting comments: Promises one level of quality in the contract but delivers a different level of quality, especially at the second story of a two-story home where it is difficult to assess the quality of the work from the ground. Does not respond to requests for warranty work. Cannot be trusted.
Consumer from SAN JOSE, CA
Dec 25, 2012
Not Recommended
Hugo Guerra, the owner, is knowledgeable and personable, and as it turns out, a good salesperson. The quality of the work seems good, but since Hugo is, for the most part, not on site while the work is being done, the workers do not always fulfill the commitments made in the contract. My contract stated that Evergreen would apply one coat of primer sealer and two coats of paint. In most areas, no primer sealer was applied. When I mentioned this to Hugo, he told me not to worry and that Evergreen would return to fix any problems that might occur within the warranty period (5 yrs.) My contract also specified a premium quality elastomeric caulk, but a cheaper lower quality caulk was actually used. Within the first year, the caulk and covering layer of paint cracked in a number of areas. After noticing this and the fact that several of these areas also had patches of dry rot, I called Hugo to request that he return to repair these areas per the warranty of the contract. He told me he was very busy that week finishing up a couple of jobs and that I should call him the following week to schedule an appointment. I called the following week and left him a phone message, but he has never returned my call.