Best Buy/Geek Squad

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price

Prices for Best Buy/Geek Squad

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Company's charge for an estimate if work is not done
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Consumer Ratings for Best Buy/Geek Squad — 396 Ratings

Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • Apple desktops
  • PC laptops
  • Apple laptops
  • PC desktops
  • Tablets

Consumer Comments for Best Buy/Geek Squad

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Consumer from Washington, DC
Sep 20, 2018
Luckily we had an extra laptop at home when my main laptop needed fixing. The Geek Squad folks kept our laptop for over 4 weeks since they had to ship it out to some facility for repair after deciding they couldn't take care of it on site. They were supposed to call us if they were going to need to wipe the memory--but they didn't do that. Service was poor, though the people at the store itself were usually nice. I am not sure the insurance is worth the cost, though it saved me from buying a new computer, they didn't let me borrow another computer.
Consumer from HIRAM, GA
Sep 10, 2018
They are the best
Consumer from Washington, DC area
May 29, 2018
quick and efficient service each time I brought it in.

...and 54 more consumer comments for Best Buy/Geek Squad