Mitchell Gold + Bob Williams

1526 14th St NW
Washington, DC 20005202-332-3433
Checkbook's Top Rating (Checkbook's top rating)
Quality

Consumer Ratings for Mitchell Gold + Bob Williams — 24 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Mitchell Gold + Bob Williams

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
2 days
Restocking fee what is this?
50%
Return time period for in-stock items (in original condition) what is this?
2 days
Restocking fee what is this?
15%

Consumer Comments for Mitchell Gold + Bob Williams

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Consumer from Silver Spring, MD
Jul 18, 2018
Excellent selection and service -- my salesperson was professional, helpful and patient, and the subsequent delivery was on time and trouble free. Its furniture is on the pricier side, but not exorbitant, and it's worth it.
Consumer from WASHINGTON, DC
Feb 20, 2018
Purchased a sofa bed. Staff was exceptionally helpful and pleasant. Lovely sofa although cost is quite high. Hope to have it working properly for many more years.
Consumer from WASHINGTON, DC
Jan 16, 2018
Bought a couch from Mitchell and Gold in 2017. When we got it, the padding was much softer than in the store and the cushions wrinkled all the time which was not the case in the store. We ended up paying to restuff the couch. I found the sales people not helpful with this problem -- and too snooty about their brand.

...and 5 more consumer comments for Mitchell Gold + Bob Williams