Imperial

1366 W Fullerton Ave
Chicago, IL 60614 773-525-3905

Ratings

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Consumer Ratings for Imperial — 4 Ratings

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Percent of customers who rated service "superior" for:
Staff's friendliness/respect/concern
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Quality of food
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Atmosphere and comfort of rooms
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Staff's skill/caring/responsiveness
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Overall quality
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Consumer Comments for Imperial

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Consumer from Forest Park, IL
Feb 18, 2018
Not Recommended
Residents were left up too long unchanged and soiled.The distribution of assignments were unfair, dinner time was disorganized,co worker with more senority were treated special.
Consumer from CHICAGO, IL
Sep 08, 2014
Not Recommended
I had a parent there. While they would respond to anything I requested, I was concerned when I wasn't there. Left her in a wheelchair without the call button and she sat there in her waste because no one came to check on her. We had to ask for them to followup on some medical issues we noted although the staff should have seen and responded to them if they were providing care.
Consumer from CHICAGO, IL
Aug 22, 2012
Not Recommended

...and 1 more consumer comment for Imperial