Fidelity Investments

15105 S La Grange Rd
Orland Park, IL 60462 708-873-5808

Ratings

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Consumer Ratings for Fidelity Investments — 11 Ratings

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Percent of customers who rated service "superior" for:
Giving helpful advice
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Doing work properly
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Promptness/responsiveness
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Consumer Comments for Fidelity Investments

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Consumer from Palos Heights, IL
Feb 26, 2024
Not Recommended
I saw one advisor who told me that she thought more than $3000 of investment losses could be deducted from a given year's taxable income, and that she would check it for sure and get back to me "shortly." After waiting 8 days, I called another person who had some years ago been very helpful in transferring my IRA to Fidelity, and he had one of his assistants call and tell me he too would get back to me with an answer to my original question by "the next day." That was more than a week ago. In the meantime, I never heard any followup from the guy whose assistant the second person was. In sum, not a very impressive performance from any of the three people I spoke to.
Consumer from Oak Lawn, IL
Aug 07, 2023
Recommended
Consumer from Homer Glen, IL
Jul 15, 2022
Recommended

...and 8 more consumer comments for Fidelity Investments