Assured Air

Name: Assured Air
Address: 8440 Archer Ave, Willow Springs, IL, 60480, US
Telephone: 708-839-5760
Price range: $$$
Rating: 3.5

8440 Archer Ave
Willow Springs, IL 60480 708-839-5760

Checkbook's Top Rating
Quality	NO
Price	NO

65 ratings
83% gave a "superior" overall rating
- Prices 17% higher than average
Compare 171 nearby air-conditioning & heating contractors
"COMPANY WILL NOT REFUND MY REFUNDABLE DEPOSIT. Got an estimate for a new A/C unit and Assured..."
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Prices for Assured Air

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Minimum charge for a service call

What the minimum charge includes

Consumer Ratings for Assured Air — 65 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

Doing work properly what is this?

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Complaints for Assured Air

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Current BBB report

Equipment company services/installs:

Air duct cleaning
Humidifiers
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces

Gas furnaces
Hot water heating systems
Hot water systems pipes & radiators
Electronic air cleaners
Heat pumps

Attic fans

Consumer Comments for Assured Air

Consumer from NORTH RIVERSIDE, IL
Jul 31, 2025

COMPANY WILL NOT REFUND MY REFUNDABLE DEPOSIT. Got an estimate for a new A/C unit and Assured Air, on Sunday, on Monday I scheduled work for Saturday. Company pushed back when I suggested getting the required permit. Then told me I was going to have to pay to register them to do work in my town. They couldn't do the work for 6 days. I asked if a deposit was required (big mistake) and they took $300. If I had not mentioned it, no deposit would have been discussed. Subsequently found a contractor who could install A/C tomorrow. They would not return the deposit. Said it was for a "restocking fee" for an a/c which I was previously told was stocked by them. I did not sign a contract and will be disputing the charge on my credit card. Only reason I dealt with them in the past is that they bought the business book from my previous HVAC company, Ascot Systems. Person I talked to had to keep asking "the supervisor" what to say to me when I made a point to her. She knew she was lying to me about the "restocking fee." I could have stopped payment on the check I used to pay for the original service call but I did not do that. I actually value integrity.

Consumer from Chicago, IL
Jun 19, 2019

good

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