Services We Rate Services we rate   Auto Services Healthcare Providers Home Services Financial Services Pet Care Stores Boston area
Consumers Checkbook

Auto Services

Healthcare Providers

Home Care

Financial

Personal Services

Pet Care

Stores

Consumers Checkbook

Ratings & Advice

Buying a New Car

Consumers Checkbook

Popular

Doctors

Dentists

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Services we rate
Checkbook Logo

Lexington Optical Associates

114 Waltham St #G-1
Lexington, MA 02421 781-861-8030
Checkbook's Top Rating
Quality NO
For prices for glasses No Data
For prices for contacts No Data

Prices for Lexington Optical Associates

Checkbook's price comparison score for glasses what is this?
?
Checkbook's price comparison score for contact lenses what is this?
?

Consumer Ratings for Lexington Optical Associates — 26 Ratings

Register here and see full info on Lexington Optical Associates, FREE.
Percent of customers who rated service "superior" for: | = average for all opticians & optometrists
Overall quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Quality of products what is this?
?
?%    
Variety of products what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability what is this?
?
?%    

Consumer Comments for Lexington Optical Associates

Register here and see full info on Lexington Optical Associates, FREE.
Consumer from Boston area
May 23, 2025
I had a fantastic experience at Lexington Optical. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely attentive to my needs. They offered a great selection of frames, and she was incredibly helpful in finding the perfect pair to suit my face and style. What really stood out was their commitment to quality and customer service—my glasses were ready ahead of schedule, and the fit was perfect. I highly recommend Lexington Optical to anyone looking for top notch and stylish eyewear. They’ve earned a loyal customer!
Consumer from Woburn, MA
Sep 11, 2021
Let's start with the final cost for a new pair of glasses (lenses, put into my own existing frames) and contact lenses: over $1,800 at Lexington Optical. I have the invoices to prove it. If that has your attention -- They have installed a business operations model that unfortunately ensures excessive visits and charges, which my wife and I only understood after we both used them. They are in a very upscale area and promote a high quality image, and they do deliver quality - but at an eye-watering (no pun intended) cost and great inconvenience. My wife's experience is like mine, but I'll only relate mine here. I'm older, and have been wearing glasses and contacts for over 50 years. It was time for a vision checkup and probably a new set of contact lenses and glasses, and they had been recommended by someone where I worked so I thought I'd try them. But unlike other optometrists who provide end-to-end service in a couple of visits, they needed 4 separate visits (would have been 6 if I'd allowed it) to provide a set of contacts and put lenses into my frames. I was billed for most of these visits separately, None of this is explained up front when you make the first appointment: 1st Visit - Initial exam, with a technician (not an optometrist), then about 10 minutes with the doctor discussing your vision situation. I then asked to go pick out frames, but was told that was a separate section and I would have to call that that group and make an appointment (they couldn't even make it for me). 2nd Visit - A week later was the first opening for the frames & lenses group, so I went in to get them ordered. I gave them my existing glasses, to save my expensive frames. I also wanted to order prescription sunglasses, but when they quoted starting prices of $850 or up, I passed. I ended up without my glasses for two full weeks, but I had wanted to keep my frames. 3rd visit - Contacts: the first visit, to my surprise, did NOT include the prescription for contacts. It was left to me to call and make a separate appointment with their contacts specialist, only there two days a week. So, another trip and another exam. And another bill. 4th visit - I had to make another scheduled appointment with the frames/lenses after the glasses came back, just to pick them up. I understand they want to check the fit...but these were my own frames, needing no more than a minute to check, so I would have appreciated just being notified that they were in and letting me pick them up then instead of waiting for another appointment time Visit 5 - I actually passed on this visit: Was supposed to call and schedule another appointment when contacts were in, to check their fit. I asked them to be mailed to me instead, convincing the doctor I was fully capable of inserting them myself after wearing contacts for half a century. Visit 6 - I passed on this visit too: the contacts doctor wanted me to schedule a followup checkup. She was honestly only trying to do her very best for my vision health, without question. But I wasn't going to make another trip....and risk getting yet another bill. The two doctors I saw were very good. Indeed, the contacts specialist was surprised and a little distressed when I explained the multiple visits and the costs I was seeing. The frames/lenses people were less helpful, frankly a little arrogant. The desk staff never seemed to have the authority to be very helpful. The whole model of isolated sections - with multiple invoices coming one after another was explained in "Covid-required" terms. This is patently nonsense. You can have more than one person in an entire room, with masks and distancing, especially for brief tasks. I don't mind scheduling visits, but only ineffective management results in their total failure to coordinate activities for the benefit of their customers. Neither my wife or I will every be back, and we strongly advise using your local small-shop optometrist if they're rated well - same vision results, more prompt and convenient, and WAY less cost. FYI, my last (18 mos. earlier) glasses/contacts at a smaller shop provided the same services and results in two visits, for less than half of Lexington Optical's final total.
Consumer from Carlisle, MA
Dec 01, 2020
I found glasses to be very expensive here.

...and 3 more consumer comments for Lexington Optical Associates

You won't find anything else like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Thousands of undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices

Opticians, Optometrists, & Buying Eyewear Articles

Which Eyewear Stores Offer the Best Advice and Service?

Our ratings of area eyewear outlets reveal sizeable differences in customer satisfaction. We can point you toward businesses that provide excellent service and low prices.

Read More »

Where to Find the Best Prices on Glasses and Contacts

We found that some stores charge far higher prices as their competitors for identical eyeglass frames and lenses. For contacts (with exam and fitting), price differences were even larger. Our ratings show how area outlets stacked up on price.

Read More »

How EssilorLuxottica Dominates the Eyewear Market

You'll find thousands of choices of eyeglasses frames. But in actuality, much of this variety is an illusion: The eyewear market is dominated by one company.

Read More »

Should You Buy Glasses and Contacts Online?

For eyeglasses, we usually found the least expensive sellers online. But for contacts, some online sellers offer higher prices than the lowest-priced local outlets.

Read More »

Ophthalmologist, Optometrist, and Optician: Which Does What?

Buying glasses or contacts requires the services of an ophthalmologist, optometrist, or optician. If you’re like most of us, you can’t remember which of these “three Os” does what, even if you’ve been told a dozen times. So here it is again.

Read More »

Tips for Selecting Eyeglasses

If you are buying glasses, choosing the type of frame is a major decision. In choosing frames, the main considerations are comfort, positioning, durability, appearance, and price.

Read More »

Selecting the Right Type of Contact Lenses

Choosing the right type of contact lenses is more complicated than selecting and buying glasses.

Read More »

More Articles »

Related Content