Douglas Flooring

235 Hartford Tpke
Shrewsbury, MA 01545508-757-1911

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Consumer Comments for Douglas Flooring

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Consumer from CAMBRIDGE, MA
Aug 26, 2011
Not Recommended
I'd grade this outfit C- or D, given that they are poor at scheduling (many delays) and they had to re-sand half the floor, and re-repair two areas where they broke through to tongue and groove (even after discussing this repeatedly with three of them, including owner). They don't seem to communicate among themselves, and don't seem to remember what they promised to do. When mistakes were diplomatically pointed out, they invented excuses and pointed fingers and changed their stories to avoid doing it again. The good news is that in the end they were willing to do it again and eventually got it right. I would not use them again for anything.
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