Deck Helmet

4938 Hampden Ln # 235
Bethesda, MD 20814888-533-2543

Ratings

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Consumer Ratings for Deck Helmet — 18 Ratings

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Doing service properly on first try
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Consumer Comments for Deck Helmet

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Consumer from Upper Marlboro, MD
Feb 27, 2019
Recommended
The work done was outstanding; but the transparency of prices is poor. You will get a final price, but the cost, etc. going into that final price should be a lot more transparent.
Consumer from Washington, DC area
Feb 18, 2019
Not Recommended
Had this company come out to my home about 3 years ago coat the deck and replace bad decking where needed. A sub-contractor came out and provided the service the 1st time. It was inferior not only on the sparse use of paint, but they replaced bad wood with cracked warped wood. When I complained it took the owner a while to address my problem, but he came out himself with another worker and they replaced the bad (new) wood and put a second coating on the deck. Now 3 years later, the wood is cracking and the paint has worn off in spots. I contacted the Bethesda office and they referred me to Corp headquarters. I filled out all the questions, and also attached requested pictures of the problems. I believe I sent 12 or 14 pics. It's now 2 months later and no response. I wrote the Bethesda office again and they referred me to Corp headquarters. This is unacceptable, and totally unprofessional. I paid thousands of dollars for this 10 yr. guaranteed work and now can only get replacement paint and paint it myself, because of what I read in the warranty, or pay them to do the labor. I'm still waiting for their response...
Consumer from Arlington, VA
Oct 04, 2018
Not Recommended
Asked if they could give me an estimate on pushing out my deck by 3 feet. The estimator immediately dismissed my question, saying it would be too expensive. Why not let -me- be the judge of that?

...and 15 more consumer comments for Deck Helmet