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Griffith Energy Services

2510 Schuster Dr
Cheverly, MD 20781301-322-5100
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Griffith Energy Services

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Consumer Ratings for Griffith Energy Services — 194 Ratings

Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for Griffith Energy Services

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Areas Served by Griffith Energy Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–SE
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Supplies home heating oil
  • Humidifiers
  • Oil furnaces
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Griffith Energy Services

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Consumer from Rockville, MD
Nov 25, 2018
As noted in other ratings, customer service doesn't exist at this company. My 85-year old mother has run out of oil three times in the last two winters. I was told by Griffith that she is on their 'auto-delivery' plan, which apparently doesn't seem to work. The last time this happened, I called the company's 'emergency service' number at 5 in the morning to alert them that my mother had no heat and was told she would get priority delivery. Ten hours later a technician arrived and put 10 gallons of oil in her furnace. He had no information on when she would get her furnace filled. When I called the company again to complain, I was criticized for not taking better care of my mother!! Avoid this company at all costs!
Consumer from Silver Spring, MD
Oct 16, 2018
Had an appointment set weeks ago for an annual maintenance which we prepaid for. No show. No calls. No ability to make contact with anybody at Griffith. No voice mail. Phone keeps ringing. No way to run a business. Hoping that we'll communicate soon to reschedule, but am not optimistic. What happened to Griffith customer service?
Consumer from Bowie, MD
Oct 03, 2018
My family has dealt with Griffith for decades in Prince George's County. For a very long time they seemed to be very competent and a good value for the money. However, now (10/2018) I have a service call in and all I am getting is poor communication and failure to actually FIX the problem. This is on an A/C unit that was just installed in 2014. I feel as if I have to call THEM to keep the call updated. That's not customer service. I can't rate their service as adequate, since they haven't provided service as yet!

...and 23 more consumer comments for Griffith Energy Services

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