MedStar Southern Maryland Hospital Center

7503 Surratts Rd
Clinton, MD 20735301-868-8000
Checkbook's Top Rating (Checkbook's top rating)
Complex care NO
Simple care NO
Inpatient care NO

Summary Ratings for MedStar Southern Maryland Hospital Center

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for MedStar Southern Maryland Hospital Center — 45 Ratings

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
Overall Care what is this?
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Speed of service what is this?
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Staff pleasantness what is this?
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Effort to relieve patient's anxiety/discomfort what is this?
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Listening to/communicating with patient what is this?
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Helpfulness in arranging follow-up care what is this?
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Timely & Effective Care for MedStar Southern Maryland Hospital Center

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to be Admitted
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Average Number of Minutes Patients Waited to get to Room After Decision to Admit
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
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Front-line capabilities for MedStar Southern Maryland Hospital Center

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for MedStar Southern Maryland Hospital Center

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
Risk-adjusted death rate for all selected case types what is this?
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Overall Rating by Patients for Inpatient Care
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for MedStar Southern Maryland Hospital Center

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Consumer from Upper Marlboro, MD
Jan 19, 2020
People often post about the speed or the apparent disorganization of the front area, but I realized that people are using the emergency room in lieu of primary care or using a Patient First. That slows things down to the point of critical patients being left sitting in the waiting room.
Consumer from Temple Hills, MD
Jan 18, 2020
Emergency room service was adequate. However, I was admitted; and first they put me in the room with a LOUD snorer. I could not sleep. When I complained I was moved to another room. The woman in there screamed all night; and, again, I could not sleep. They did nothing to see to it that I had adequate rest and sleep while I was a patient.
Consumer from BRANDYWINE, MD
Aug 13, 2015
ER doctor failed to identify symptoms of hemorrhagic stroke and sent me on my way. They were diagnosed immediately when I saw my regular physician.

...and 1 more consumer comment for MedStar Southern Maryland Hospital Center