Germantown Heating & Air Conditioning

Name: Germantown Heating & Air Conditioning
Address: 7634 Airpark Rd, Gaithersburg, MD, 20879, US
Telephone: 301-926-4407
Price range: $$
Rating: 5

7634 Airpark Rd
Gaithersburg, MD 20879 301-926-4407

Checkbook's Top Rating
Quality
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565 ratings
94% gave a "superior" overall rating
- Prices 7% lower than average
Compare 192 nearby air-conditioning & heating contractors
"We have had a twice yearly maintenance contract with Germantown Heating and Air for many years. The..."
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Prices for Germantown Heating & Air Conditioning

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Consumer Ratings for Germantown Heating & Air Conditioning — 565 Ratings

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Complaints for Germantown Heating & Air Conditioning

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Current BBB report

Areas Served by Germantown Heating & Air Conditioning:

Montgomery Co.

Equipment company services/installs:

Humidifiers
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces
Gas furnaces

Electronic air cleaners
Heat pumps

Consumer Comments for Germantown Heating & Air Conditioning

Consumer from GAITHERSBURG, MD
Jun 22, 2025

We have had a twice yearly maintenance contract with Germantown Heating and Air for many years. The maintenance is fine, but CAUTION! We have had an emergency each of the last two years. They give an emergency number. When you call it, they assure you that your call is important, and you leave the message on the emergency tech's line as asked. What they neglect to tell you is that on holiday weekends, there is no one listening to those emergency calls, so you have no idea you need to call someone else, AND After calling every half hour from 9pm to midnight, the tech calls us at 8:30 am and says he didn't get the calls because he was sleeping after running around all day yesterday. AS I ASKED, WHY NOT CHANGE THE MESSAGE FOR YOUR EMERGENCY LINE!!?? After the experience I had last year, I was sure I would be notified if they were not taking emergency calls! They are unreliable when you need it most, but will not even tell you your call will never be answered. I will never use them again, and you shouldn't either.

Consumer from GAITHERSBURG, MD
Jun 04, 2025

While their prices are not the lowest, they are close to the lowest by about 3% and have amazing techs and responsiveness. Just had a new heat pump system installed and they were extremely efficient, sent a crew of 4 techs and were respectful of hardwood, carpeting etc. when removing old and moving new equipment in.

Consumer from POTOMAC, MD
May 25, 2025

Excellent sales and service at a fair price.

...and 179 more consumer comments for Germantown Heating & Air Conditioning

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