18507 Tarragon Way
Germantown, MD 20874301-217-0959



Consumer Comments for Deco-Systems

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Consumer from POTOMAC, MD
Nov 02, 2013
Not Recommended
Stuart must be nearing retirement because he could not follow through with anything, despite being less than three miles away. Deco-Systems also has extremely limited office hours, during which to communicate. We tried to get a single estimate for our townhome's walkway and stoop, as well as a group estimate based on other neighbors in our community. Several times we called and emailed but received no reply. When we finally received an estimate via email, it was incomplete and flawed (based on another neighbor's contract). Once again, we left a message to ask Stuart questions, and he never returned our call. Because of the time delays to receive our estimate, we forfeited days during which another contractor could have performed the work before the weather got too cold.

Unless you have a HUGE job for Deco-Systems, don't bother contacting them. They were not interested in a single job for our townhome, and at the outset asked if other neighbors were interested so we could receive a discount. I don't think the group estimate had anything to do with our receiving a discount, but instead was based on creating a larger job for them to make it worthwhile. The group discount estimate they finally sent was $300 higher than the verbal single estimate they provided during their visit. Obviously they didn't want the job, based on the estimate and failure to communicate.