Hecox Home Services

Name: Hecox Home Services
Address: PO Box 1769, Olney, MD, 20830, US
Telephone: 301-943-5339
Price range: $
Rating: 5

PO Box 1769
Olney, MD 20830 301-943-5339

Checkbook's Top Rating
Quality
Price

190 ratings
96% gave a "superior" overall rating
- Prices 28% lower than average
Compare 192 nearby air-conditioning & heating contractors
"I called on a Saturday morning for emergency repair of A/C and Eli was here by noon. He quickly..."
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Prices for Hecox Home Services

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Consumer Ratings for Hecox Home Services — 190 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

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Complaints for Hecox Home Services

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Current BBB report

Areas Served by Hecox Home Services:

DC–NW
Montgomery Co.

Equipment company services/installs:

Humidifiers
Air ducts (sheet metal work)
Oil furnaces
Central air conditioners
Electric furnaces

Gas furnaces
Hot water heating systems
Hot water systems pipes & radiators
Electronic air cleaners
Heat pumps

Consumer Comments for Hecox Home Services

Consumer from WASHINGTON, DC
Jul 05, 2025

I called on a Saturday morning for emergency repair of A/C and Eli was here by noon. He quickly diagnosed and replaced the capacitor, showing me his work. He communicated prior to arrival, giving his ETA and his picture, and sent the bill electronically after he left. The price seemed reasonable to me. I would definitely call them again for heating and cooling needs. Highly recommend.

Consumer from WASHINGTON, DC
Jun 30, 2025

We have two AC systems in our house, including one we put in 20 years ago. Hecox has serviced the older system several times to keep it going, each time making small repairs at a very reasonable cost. Last year, they suggested replacing the system, advising that it was ending its useful life, but they made a small repair because we weren't ready to replace it. This year, we plan to replace it and will definitely use Hecox.

Consumer from ROCKVILLE, MD
Apr 13, 2025

Replaced furnace and AC. After getting estimates from a few well-rated companies, we opted for Hecox for the replacement of our 25 year old AC & coil and 20 year old furnace. The primary reasons included knowledgeable about what we had/would work with our house/what we did not need/the model & options for the manufacturers they offer; responsiveness to questions; range of options provided and willingness to offer comparable alternatives once we had narrowed to our preferred configuration; excellent communication; and competitive pricing. Every interaction - from the initial estimate done by Eli, to the preinstallation walkthrough done by the owner, Gayle Hecox, to the installation day done by a crew of five led by Manny, and all of the communications in-between, was notable for its thoroughness, efficiency, and clarity. Everything was extremely well organized and well done. Installation took one day and subsequent inspections have validated everything was done properly. The end result was neat and orderly down to the last detail. It has only been a few days, but we are pleased with the performance of the new HVAC system so far - much quieter and more efficient. Hecox also backs up its work with a good warranty in addition to the manufacturer's warranty.

...and 96 more consumer comments for Hecox Home Services

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