Chevy Chase Bank

10027 Kendale Rd
Potomac, MD 20854301-299-1670



Consumer Comments for Chevy Chase Bank

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Consumer from WASHINGTON, DC
Sep 09, 2009
Not Recommended
Consumer from Washington, DC area
Aug 12, 2009
Consumer from FAIRFAX, VA
Jul 28, 2009
Not Recommended
I realize that the banking industry is in chaos with foreclosures, declining values etc but we applied for a refinance of $160,000 mortgage for a house that appraised for $430,000. Our credit scores were 780-800+, alot of cash in the bank, and it still took over 2 months to be approved (they kept asking for additional comparables -- ended up with 8, all recent, in our development, and within the same price range). We were told that as a courtesy they would extended the lock but two hours before closing, they informed us of about $600 in additional fees for extending the lock. I know it is a minor amount but it was the principle of the last minute bait & switch action. We almost walked away as we just weren't sure if we wanted the loan to be serviced by such a mortgage company. Of course, by now, the rates were higher so finding another company to give that rate was impossible. We did go through with it (Thanks to Veteran's Title, a wonderful settlement company that I would highly recommend...I'll rate them elsewhere). But I do not have alot of faith in mortgage section of Chevy Chase Bank/Capital One.
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