Liberty Lock & Security

1205 Taft St
Rockville, MD 20850 301-424-5625
Checkbook's Top Rating
Quality NO
Price NO

Prices for Liberty Lock & Security

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Consumer Ratings for Liberty Lock & Security — 80 Ratings

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Complaints for Liberty Lock & Security

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Areas Served by Liberty Lock & Security:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for Liberty Lock & Security

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Consumer from Chevy Chase, MD
Jul 08, 2022
Liberty charged $250 to change a front door lock that had 2 cylinders (deadbolt and regular). Price was not clearly quoted on the phone. Most important customer service manager was extremely rude when I called to inquire about the difference between the quote and the price. I thought the agent said $85 / hour and the rate is $185 / hour. For a locksmith to install a new cylinder.
Consumer from Germantown, MD
Jun 15, 2022
Quick service with a home lockout, car and house keys!
Consumer from Olney, MD
Sep 03, 2021
I needed a key made to unlock a 50+ year old metal filing cabinet that we'd lost the key to. Calling 12 minutes before their 5:00 PM closing time on the Friday of a holiday weekend, I spoke with Stanley, asking if they could make the key and how soon. He quickly confirmed that, yes, they could make it, and because I needed it quickly, he would wait after closing to give me the keys that he would make while I was driving over. (This, in contrast to most businesses that are typically anxious to close on time before holiday weekends to begin partying!) Furthermore, he discovered that the keycode I'd given him had two possible variations...so he made BOTH to send me home with, at no extra charge. Sure enough, one of the keys worked and our filing cabinet is now back in business. Stanley provided above and beyond service, and an example of how we wish all businesses were run these days!

...and 11 more consumer comments for Liberty Lock & Security