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RoundPoint Mortgage Servicing

PO Box 19409
Charlotte, NC 28219 877-426-8805

Ratings

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?%    
? out of 2 recommended

Consumer Ratings for RoundPoint Mortgage Servicing — 2 Ratings

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Percent of customers who rated service "superior" for:
Giving helpful advice
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Doing work properly
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Promptness/responsiveness
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Overall quality
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Consumer Comments for RoundPoint Mortgage Servicing

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Consumer from Foster City, CA
Feb 18, 2024
Recommended
Consumer from Palo Alto, CA
Feb 24, 2023
Not Recommended
Impossible to communicate with. Called the contact number on several occasions to inquire about data privacy concerns. No one answered and there was no response to requests for information. Roundpoint Mortgage seems to be an entirely automated system with little or no human involvement - not very reassuring.

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