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Frosty's Heating & Cooling

3013 Colvin St
Alexandria, VA 22314703-671-0418
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Frosty's Heating & Cooling

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Consumer Ratings for Frosty's Heating & Cooling — 61 Ratings

Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for Frosty's Heating & Cooling

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Areas Served by Frosty's Heating & Cooling:

  • Alexandria
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Oil furnaces
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Frosty's Heating & Cooling

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Consumer from Arlington, VA
Sep 06, 2018
Fabulous review of options. Honesty is proven based on using them two times. And I have had experience with lying HVAC company too that said something was seriously broken when in fact it was not (second opinion obtained)
Consumer from Springfield, VA
May 12, 2018
In January, Frosty's installed an HVAC system. I've heard clinking in the ducks going to the furnace. In May, I turned the AC on and it did not work. Frosty's blamed me for overheating or icing the unit. It is new and it does not work. I had asked for an appointment a week ago, but I had not heard back from James. I do not recommend this company.
Consumer from SPRINGFIELD, VA
Apr 19, 2018
The quality of Frosty's work is very good: our heating and air-conditioning work well. At times, Frosty's has told us how much a service would cost before coming out to our house, and then they give us a different price at the house, "finding" something else that needs repair or replacement - on equipment that they've installed and on which we have already paid for an annual service agreement. We have also purchased a multi-year service agreement/warranty on a piece of HVAC equipment; the first 1-2 times we tried to have a cost-free service call from Frosty's on this piece of equipment, they tried to charge us. Only because we spoke to the then-current owner/manager did we finally get Frosty's to eliminate the charge; and this happened after several phone calls to them, trying to reach either this manager or someone who could act in his place. Frosty's lack of promptly returning phone calls is irritating at other times as well. We will stay with Frosty's because they do provide high-quality service; be warned, however, that you may have to call them 3 or 4 times to get an answer from them... you may need to make yourself a pest to them. Unfortunately, Frosty's is an average company with this habit of not getting back to their customers and potential customers promptly.

...and 13 more consumer comments for Frosty's Heating & Cooling