Fusion Services
PO Box 151324
Alexandria, VA 22315 703-286-9545
Alexandria, VA 22315 703-286-9545
Ratings
Consumer Ratings for Fusion Services — 2 Ratings
Percent of customers who rated service "superior" for:
Doing service properly on first try
Promptness/responsiveness
Advice on service options and costs
Overall quality
Consumer Comments for Fusion Services
May 16, 2018
Nov 22, 2014
Avery did a thorough job, was polite, very professional. He walked me through each room, explained the tests he was performing, the function of each, that they would be sent to a lab and I would receive the final report in 2 days. He tested the air for mold/mildew, etc. He did a humidity test that showed I did not have a humidity problem and would not need to purchase equipment to reduce humidity in my house. I had first spoken with a mold/mildew remediator who suggested I might want to have a mold tester come out to my house first to see exactly what the problem was. The remediator said he could sell me a $1,500 dehumidifier that would work throughout the house, if it was determined that humidity was a problem. Avery said there are much less expensive solutions to removing humidity, and after his testing it was determined I didn't need to purchase anything.
Avery gave me suggestions on things I could do like being sure air filters are changed every so often, vacuuming inside the furnace, etc. Turned out the problem was coming from a different section of the basement. A section of an old rug appeared to be the source of the odor. At first it was thought it might be coming from a number of items stored on the rug under a large table close to the wall. But after removing all the items it was clear they were not the source. There was a strong odor coming from under the rug close to the wall. Avery explained that air circulation just carried the odor throughout the house making it difficult to determine the source. I never would have thought that would be the source.
I had the rug and pad removed the next day, thoroughly cleaned that area. It was such a relief to have the problem taken care of so easily, and so inexpensively. There were no signs of moisture on the floor or coming through the baseboard. It is possible that mold/mildew grew on the pad which had pretty much deteriorated and left a lot of debris to be swept up after the rug and pad were removed.
I was impressed with the detail of the report that was emailed to me. I highly recommend Avery and Fusion Services.