Furniture Doctor

Arlington, VA 22311703-379-1954

Ratings

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Consumer Comments for Furniture Doctor

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Consumer from CHANTILLY, VA
Nov 21, 2014
Recommended
Consumer from ALEXANDRIA, VA
Jul 27, 2011
Recommended
Consumer from HERNDON, VA
Mar 09, 2011
Not Recommended
Owner Willie Conley ("Dr. Willie" as he calls himself) arrived at my house and inspected the chair in need of repair. One of the legs had had a crack. The owner opened up the chair, and after inspecting its construction, stated I was "in luck". The owner promised to rebuild the chair with a new leg. Rebuild - not glue together. We agreed on the price and deadline date. The chair leg was glued instead of being replaced to a new leg as promised. When I declined to accept delivery of the chair, the owner berated me with hostile names. He refused to fix the chair as agreed upon, refused to return my chair to me and hung up on me like a child throwing a tantrum. Thankfully for his assistant (who no longer works with him), returned my chair to me. The chair needs to be fixed by a professional. Owner Willie Conley's work ethic, professionalism and workmanship are all terrible. I would not recommend the owner Willie Conley and his furniture repair business to anyone.

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