Patrick Gallagher Contracting

PO Box 1102
Centreville, VA 20122703-830-9663

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Consumer Comments for Patrick Gallagher Contracting

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Consumer from ASHBURN, VA
Feb 26, 2013
Not Recommended
Saw the review by an unsatisfied customer so thought obligated to submit this review even though we contracted them a few years ago but still remember how difficult the owner and some of staff is to deal with. Overall the quality was ok but some wood pieces he used was poor quality with knots, bent, and had other defects which he said was "the rustic look". A couple of times we called his office to express our concerns and the office lady started yelling at me on the phone, accusing us of being bad customers and clearly being very defensive and obnoxious in process. Would stay away from this business as they are not customer oriented and beware of the backlash if you have a complaint. Again, in fairness, the overall work product was fair (seen much better since) but if not for the owner's combative and abrasive attitude, he would probably do a lot better.
Consumer from Washington, DC area
May 09, 2011
Not Recommended
After hearing multiple proposals, my wife and I contracted with Patrick Gallagher to build a roof deck on our DC rowhouse. His bid was comparable with others we received but we chose him because he said he could start immediately, not having any other projects to finish first. He took our 50% deposit (which I have since learned is illegal to require more than one-third upfront), cashed it, and then stopped answering our repeated calls for the next couple weeks. He stood us up on multiple occasions once we'd finally gotten him to pick up the phone, not returning calls for days each time after standing us up. (We got him on the line by calling from a number we'd not previously given him -- he answered immediately when we did this, proving to us that he'd been specifically avoiding calls from us.)

Finally after weeks and weeks of this, we told him we were cancelling our contract with him. He sent us a refund check for the deposit we'd paid by credit card; when we tried to cash it, the check bounced! We were naturally incensed by this extremely unprofessional behavior, yet were civil to him when we called him about it and gave him another chance to refund our money. He said he would send a bank check but never did. We finally had to dispute the original charge with our credit card company -- I'm grateful that we happened to pay by credit card so we could get some recourse without having to take him to court. Bottom line: STAY AWAY.
Consumer from Herndon, VA
Nov 15, 2010
Recommended

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