Richards Heating & Air Conditioning

Name: Richards Heating & Air Conditioning
Address: 200 Hillwood Ave, Falls Church, VA, 22046, US
Telephone: 703-241-1900
Price range: $$
Rating: 4

200 Hillwood Ave
Falls Church, VA 22046 703-241-1900

Checkbook's Top Rating
Quality
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461 ratings
86% gave a "superior" overall rating
- Prices 3% higher than average
Compare 182 nearby air-conditioning & heating contractors
"Poor communication about thermostat and actuator replacement"
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Prices for Richards Heating & Air Conditioning

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Consumer Ratings for Richards Heating & Air Conditioning — 461 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

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Complaints for Richards Heating & Air Conditioning

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Current BBB report

Areas Served by Richards Heating & Air Conditioning:

Alexandria
Arlington Co.
Fairfax Co.
Loudoun Co.
Montgomery Co.

Equipment company services/installs:

Humidifiers
Ductless mini-split systems
Central air conditioners
Electric furnaces
Gas furnaces

Hot water heating systems
Electronic air cleaners
Heat pumps

Consumer Comments for Richards Heating & Air Conditioning

Consumer from OAKTON, VA
Oct 03, 2026

Poor communication about thermostat and actuator replacement

Consumer from Merrifield, VA
Oct 03, 2026

We've had "Plan B" with Richards for the past 6 years, and it has been a great experience. The technicians were competent and we never ran into any upselling tactics. But, now that the company has apparently been purchased by a private equity firm and they are no longer offering the plan we were happy with, we'll be looking for someone else to look after our HVAC system.

Consumer from HERNDON, VA
Oct 01, 2026

We have used Richards for a number of years and have been very satisfied; however, in 2025, Richards was sold to Northwinds Services Group. Although, the local management remains in place, there have been some changes. Rhw forer annual maintenance contract is no longer available. It has been replaced by a more expensive plan that is paid monthly, and has fewer benefits. For example, labor is only partially covered now. For this reason, I can no longer recommend the firm.

...and 75 more consumer comments for Richards Heating & Air Conditioning

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