Richards Heating & Air Conditioning

Name: Richards Heating & Air Conditioning
Address: 200 Hillwood Ave, Falls Church, VA, 22046, US
Telephone: 703-241-1900
Price range: $$$
Rating: 4.0

200 Hillwood Ave
Falls Church, VA 22046 703-241-1900

Checkbook's Top Rating
Quality
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475 ratings
85% gave a "superior" overall rating
- Prices 10% higher than average
Compare 199 nearby heating & air-conditioning contractors
"serviced HVAC"
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Prices for Richards Heating & Air Conditioning

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Consumer Ratings for Richards Heating & Air Conditioning — 475 Ratings

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Complaints for Richards Heating & Air Conditioning

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Current BBB report

Areas Served by Richards Heating & Air Conditioning:

Alexandria
Arlington Co.
Fairfax Co.
Loudoun Co.
Montgomery Co.

Equipment company services/installs:

Humidifiers
Central air conditioners
Electric furnaces
Gas furnaces
Hot water heating systems

Electronic air cleaners
Heat pumps

Consumer Comments for Richards Heating & Air Conditioning

Consumer from Rockville, MD
Nov 09, 2022

serviced HVAC

Consumer from Arlington, VA
Oct 26, 2022

My furnace lost heat over a weekend, and I was hoping for an immediate visit by an HVAC specialist. Richards, the company that had installed my furnace, was available, so I used them. The tech looked around, was on the phone several times with what I took to be the sales department, and provided a diagnosis. Three furnace components had failed at the same time. The cost would be $1700 to replace all three. As an alternative, they said, I might want to buy a new furnace for $3500. The simultaneous failure of three components did not seem reasonable to me. A different company - Tom Muse, which has always been very reliable - came out two days later and arrived at a very different diagnosis. There was a blockage in the air flow. The tech, who was great, removed the blockage, and my furnace worked perfectly again. So, I did not need $1700 in new parts, as Richards said I did, and I did not need a new furnace. What I needed was a reliable tech who knew what he was doing. Richards did refund my $180 diagnosis charge (weekend rate), when I talked to the individual in charge of service.

Consumer from Arlington, VA
Oct 24, 2022

Flagged a fan that was staring to fail and replaced it while still under warranty. If ignored I would have been without heat but because caught system continued fine through the winter.

...and 81 more consumer comments for Richards Heating & Air Conditioning

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