Consumer's Choice Heating & Air Conditioning

I've been using Consumers Choice since they went into business more than 30 years ago). They have replaced my HVAC system twice and also my water heater. They know what they're doing, They even showed up in a blizzard . Can't say enough good things about them>

Incredibly helpful in providing advice and talking through options for HVAC system replacement.

I am writing this review from a nice cool house, thanks to the excellent work of the Consumer's Choice crew who installed a new hvac system in my home last week. From the first visit to assess my house's hvac needs (by a technician who clearly knew what he was doing) to the final wave good-bye (to the extremely skilled three-man crew who had unequivocally proved that I made the right decision when I chose Consumer's Choice), I was positively impressed with every aspect of the experience. Having done extensive research prior to seeking estimates for installation, I had much information to sort out before I made my final decision. Every question that I had before I made the decision to accept their proposal was addressed with patience and reassuring expertise and answered to my complete satisfaction by Mr. Castro, the owner of Consumer's Choice. I especially appreciated his explanations that were easily understood by someone (me) with absolutely no expertise in hvac details. It is easy to become overwhelmed by all of the information available, especially for a rarely-made purchase like an hvac system, and very reassuring to have questions answered promptly, politely, and patiently. When I made my final decision to accept the proposal offered by Consumer's Choice, I felt very confident that I was making a good choice. Now that the job is done, I am ever so grateful to everyone at Consumer's Choice who restored comfort in summer's heat to my home and have no doubt I will be thanking them again when winter winds are blowing and I am snug and warm. I can say without reservation that Consumer's Choice lived up to its name in every way. (The only thing I did not rate was price because the only other proposal I received was very similar. I also sought two other estimates but one company was not accepting new customers until late August and the other company I called did not seem appropriate for my situation so I did not have them make a house call. I requested and received one estimate from a company that I had a previous excellent experience with and one from Consumer's Choice based on their excellent Washington Checkbook Rating. I feel the Consumer's Choice price was fair and appropriate but cannot give an accurate rating based on my lack of more than one other to compare it to. In the final analysis, I have no regrets at the price I paid for a job well done. The feeling of confidence I have that I received expert installation of excellent and appropriate equipment is, in itself, priceless.)