Blue Haven Pools

9104 Industry Dr
Manassas Park, VA 20111800-428-3696

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Consumer Comments for Blue Haven Pools

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Consumer from ASHBURN, VA
Jul 17, 2008
Recommended
I would highly recommend this company to anyone considering a pool. From the salesman to our scheduler we were kept well informed of what was going to happen, everything happened on time and on budget. There were a couple of minor issues ( a stub line for a future slide was not put in) but after speaking with the manager I have a good feeling that the issue will be resolved when the time comes. The people at Blue Haven seem to be nothing more than honest, hard working people that try to do the best job possible.
Consumer from FAIRFAX, VA
Sep 19, 2007
Not Recommended
A disaster from the beginning. Sales rep was misleading, omitting at least $10,000 of expenses from estimate and subsequent contract. Omitted items (retaining wall, grading plan and county-mandated requirements) were not mentioned until site engineer showed up to start job. Subsequent discussions with company officers confirmed mistakes of sales rep and resulted in cancellation of contract (by customer) and eventual refund of deposit, although it was an agonizing and time-consuming process to get the full refund. I will never do business with this firm again.
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