Airflow Service Company

8832 Rixlew Ln
Manassas, VA 20109 703-393-7993
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Consumer Ratings for Airflow Service Company — 61 Ratings

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Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for Airflow Service Company

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Areas Served by Airflow Service Company:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.
  • Loudoun Co.
  • Prince William Co.

Equipment company services/installs:

  • Humidifiers
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Electronic air cleaners
  • Heat pumps
  • Window air-conditioning units
  • Attic fans

Consumer Comments for Airflow Service Company

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Consumer from Annandale, VA
Sep 15, 2021
Great job. Fair price. And they squeezed me into the schedule in just 2 days when my AC unit quit in 90+ degree weather.
Consumer from Springfield, VA
Jul 27, 2021
Airflow initially attempted to repair a problem with the pilot light on my gas fireplace. When this didn't solve the problem, the owner came out and determined that the housing was rotted through and agreed that the repair should not have been done; that we should have been told we needed to replace the entire gas fireplace. He offered to credit what we had paid toward a new fireplace. We agreed and had his company come in and replace the fireplace and the housing (approximately $6K) . When they did the work, they determined they didn't have the correct gas valve for the unit and we had to wait an additional 3-4 weeks for a replacement. When they came to finish the work, the workers dropped a slate piece from the mantle and temporarily attached the two pieces.. Given two opportunities while they were here, they did not tell us what had happened. I had to call the owner and ask for an explanation why they didn't finish the work. At that point he told me what had happened and that when they had a replacement they would come out and complete the work. Two to three weeks later they arrived and completed the installation. They did a poor job with the finish work, getting some black caulk on the white paint and leaving it there. Subsequently, I called with concerns that the blower was not pumping out air. I received no reply. I called again a week later - was told the owner was out of town, but he would contact me when he returned. I received no response. I called a third time two month ago and have not received a response. Throughout this process the owner has complained about the current president (Biden) and the requirements that have been placed on his company resulting in his inability to hire quality help. Based on my experience, I would avoid this company.
Consumer from Herndon, VA
Apr 21, 2021
Airflow recently replaced the 20 year old 1.5 ton heat pump in my addition. They came when scheduled, were neat, careful, and courteous. An excellent installation. I had requested seven proposals, and their proposal for a Trane system was lower than any other proposal whether for a Trane or other brand system. Last year, they did an excellent job installing a gas furnace in a condo I own.

...and 16 more consumer comments for Airflow Service Company