ReSurface

12269 Livingston Rd
Manassas, VA 20109703-335-1950

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Consumer Comments for ReSurface

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Consumer from ANNANDALE, VA
Oct 29, 2014
Not Recommended
I responded to an advertisement left by Resurface which offered driveway resealing for $79, with a 10% discount if more than one neighbor had work done the same day. My neighbor and I tried to book work for the same day but the company "never got the voicemail" and did my neighbor's driveway but not mine, charging her $79. I subsequently called and booked my own service, with a confirmed price of $71 if another neighbor's work was done the same day. The work had to be rescheduled twice due to weather. Each time the $71 price was confirmed verbally. Yesterday, when the weather was fine, the Resurface came, completed work for my neighbor, and left me a voicemail message to call them back. The administrator assistant told me that unfortunately the price for my work had increased to $114. Had they told me from the beginning that they would not honor the advertisement price, that is one thing. But to reschedule the service, repeatedly confirm the lower price to me, and then raise it by over $40 on the day the work was to be done, is unacceptable business practice. I cancelled and will look for another firm.
Consumer from MC LEAN, VA
Nov 23, 2012
Not Recommended
Never come to this contractor. Would have given a zero star if I could.

I sent my signed contract to them in late August 2012. It is now Thanksgiving and they still do not have a schedule for my paving. I have called many (> 5) times and every time the answer was like "We will find a time, but we have to finish existing jobs first". At the last call, I got a clear answer saying that I have to wait indefinitely.

On the BBB website I saw that this contractor has been complained by some people. Should have never wasted time with them.
Consumer from CENTREVILLE, VA
Nov 24, 2010
Recommended