Apple Store

1961 Chain Bridge Rd
McLean, VA 22102703-893-5055
Checkbook's Top Rating (Checkbook's top rating)
Quality
Price NO**

Prices for Apple Store

Register here and see full info FREE.
Checkbook's price comparison score what is this?
?
Company's charge for an estimate if work is not done
?

Consumer Ratings for Apple Store — 13 Ratings

Percent of customers who rated service "superior" for: | = average for all computer repair shops
Register here and see full info on Apple Store, FREE.
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Types of equipment shop repairs:

  • Apple desktops
  • Apple laptops
  • Tablets

Consumer Comments for Apple Store

Register here and see full info on Apple Store, FREE.
Consumer from POTOMAC, MD
Nov 30, 2014
I had the absolute worst customer service experience of my life at this store. Their employees were arrogant and insulting. One actually followed me out of the store arguing with me to return.
Consumer from ARLINGTON, VA
Dec 11, 2013
I bought a Mac Book Pro laptop and a Thunderbolt display in mid-2012. It took about 5 visits to this repair facility to get it fixed. They first gave me new Thunderbolt display. When that did not fix the problem, they replaced the logic board in the MBP. That worked for awhile, but then the hard drive failed, which they replaced. I suspected that I had been sold a lemon and wanted a replacement but they refused. Although all this work was done under warranty, I was not able to use this computer effectively for about 6 months. Disappointed in the quality of this equipment and the poor diagnosis skills of the facility.
Consumer from Alexandria, VA
Nov 23, 2012
Warranty repair without charge.

...and 1 more consumer comments for Apple Store