Apple Store

11949 Market St
Reston, VA 20190571-449-4800
Checkbook's Top Rating (Checkbook's top rating)
Quality
Price NO**

Prices for Apple Store

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Company's charge for an estimate if work is not done
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Consumer Ratings for Apple Store — 16 Ratings

Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • Apple desktops
  • Apple laptops
  • Tablets

Consumer Comments for Apple Store

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Consumer from FAIRFAX, VA
Apr 05, 2017
My daughter had had problems with an iPhone for several weeks - poor reception in a bad-coverage area. Several visits to Verizon, including purchasing a $500 amplifier device, failed to fix it. We took it to the Apple store to see if something was wrong with the phone. It was fine, but the Apple tech found a Verizon service bulletin describing the problem (it was a Verizon-related one) and how to fix it. Her phone now works fine. Cost us nothing. Why couldn't Verizon have done this? - it was a Verizon-related problem and their service bulletin.
Consumer from RESTON, VA
Aug 23, 2015
I feel protected with various tech support options that Apple provides.
Consumer from Vienna, VA
Nov 22, 2014
I gave them a superior in overall performance quality only because they provided a new laptop to replace a defective one. However it took several visits over the course of a year and replacement of every or almost every part before we arrived at that point. If they had not replaced the laptop, I would have given them a lower rating.

...and 1 more consumer comments for Apple Store