Tom Muse Service

8474 Tyco Rd #A
Vienna, VA 22182 703-442-4848
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Prices for Tom Muse Service

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Consumer Ratings for Tom Muse Service — 322 Ratings

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Complaints for Tom Muse Service

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Areas Served by Tom Muse Service:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.

Equipment company services/installs:

  • Humidifiers
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Tom Muse Service

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Consumer from ARLINGTON, VA
Apr 29, 2025
Have been using Tom Muse for many years. The technicians have always been responsive although the technician we have dealt with over the years left about a little over a year ago. I get both the AC and Heating system checked yearly. I understand that Tom Muse changed ownership although I do not know that for sure. However, when the technician came this year for our AC check he informed us that the company has a new policy and if you need a re-charge, the price of the a410 refrigerant had been changed so that even if you needed 1 pound, the price was nearly triple the old price or approximately $700. The company failed to provide that detail before they came or I would have checked with other companies. That was just bad communication on their part. So, since the new management, they may offer the same quality but for certain services, their price no longer gets a check in my book. I will have to look elsewhere for service based on price.
Consumer from HERNDON, VA
Apr 14, 2025
Have used Tom Muse for years. Just completed a replacement of our hot water heater, followed by our full HVAC system. Tom Muse gave us detailed estimates, worked with us on scheduling, arrived as promised and did the work correctly on the first go-round. Cleaned up a larger area than they really needed to. Will continue to use.
Consumer from MC LEAN, VA
Apr 14, 2025
Have used this company for years. Work is always topnotch at a reasonable price.

...and 112 more consumer comments for Tom Muse Service