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Nicholas Chimney Stove & Fireplace

239 Mill St NE
Vienna, VA 22180 703-938-8368

Ratings

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Consumer Ratings for Nicholas Chimney Stove & Fireplace — 8 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Overall quality
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Consumer Comments for Nicholas Chimney Stove & Fireplace

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Consumer from Falls Church, VA
Jun 05, 2019
Not Recommended
Although I rated the provider as superior on craftsmanship and product knowledge, the extreme communication lags wound up requiring nearly four months to have our non-working fireplace removed and a new one installed, and at the end we had to bring in a new contractor to finish the project. Numerous messages went unanswered and these communication issues overshadowed the knowledge and craftsmanship of the company owner, who seemed quite overextended given that he was handling everything from scheduling to product purchasing to installation himself, despite having a small team as well.
Consumer from VIENNA, VA
Oct 16, 2017
Recommended
Consumer from GREAT FALLS, VA
Mar 11, 2015
Recommended
I can't rate these guys as either recommended or not recommeded. They did alot of work for me and were timely. It was part of a renovation. They did a beautiful job of creating a beautiful stone fireplace from a very unattractive one and then installing a heatilator in the fireplace. It was attractive. They put two gas fireplaces in. It appears that they did a good job. Recently, however, they have been difficult to get ahold of for follow-up service.

...and 5 more consumer comments for Nicholas Chimney Stove & Fireplace

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