Legacy Roofing Northwest

12503 Evergreen Dr
Mulkiteo, WA 98275 425-444-7663
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for Quality NO

Price for Legacy Roofing Northwest

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Consumer Ratings for Legacy Roofing Northwest — 81 Ratings

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Complaints for Legacy Roofing Northwest

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Areas Served by Legacy Roofing Northwest:

  • King Co.
  • Kitsap Co.
  • Mason Co.
  • Pierce Co.
  • Skagit Co.
  • Snohomish Co.
  • Thurston Co.

Types of roofs company installs:

  • Asphalt shingle
  • Built-up roof
  • Cement tile
  • Metal
  • Metal sheet
  • Metal shingle
  • Modified bitumen
  • Single-ply
  • Slate shingle
  • Urethane foam
  • Wood shingle/shake

Types of roofs company repairs:

  • Asphalt shingle
  • Built-up roof
  • Cement tile
  • Metal
  • Metal sheet
  • Metal shingle
  • Modified bitumen
  • Single-ply
  • Slate shingle
  • Urethane foam
  • Wood shingle/shake

Consumer Comments for Legacy Roofing Northwest

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Consumer from EDMONDS, WA
Jul 27, 2010
To your readers: At least one set of serious complaints against Legacy Roofing has recently been submitted to the Washington State Attorney General's Office, Consumer Resource Center, 800 Fifth Ave, Suite 2000, Seattle WA 98104-3188. Phone 206-464-6686. And sent to Labor & Industries Department of the State of Washington, 729-100th St. SE, Everett, WA 98208. Phone 425-290-1300. You may request the details at the Attorney General's Office.

Legacy Roofing (previously called "Shake Specialists") has done hidden bad roofing work during the 1990's and since. According to the Elk Corporation, the manufacturer of Prestique Shingles, Legacy Roofing's' disregard for the manufacturer's directions for proper staggering of shingles and nailing (on every pack of shingles) may have canceled out the warranties on those shingles as soon as they were laid. When it was noticed that two roofs were laid with a moire pattern, Legacy admitted they did all their shingled roofs the same way.

They have also short nailed the roofing (generally 2 nails per shingle instead of the 4 or 6 required) and substituted cheap supplies when they think the homeowner won't notice. Legacy admitted they had short nailed other roofs the same way as the two that were discovered, but refused to say how many or if they would tell those customers.

Legacy roofers said they put 3 nails in wood shakes. I haven't researched wood shakes, don't know if that is up to code.

Legacy Roofing does not get the remodeling or roofing permits required by your local government. Then there are no inspectors making sure the work and materials are up to code for each step. However, the cost of the permits is included in Legacy's job contracts, verbally agreed to but may not be detailed in the contracts. They may over-order and over-charge for materials in deliberately convoluted contracts. Then Legacy keeps all the extra materials they charged you double for.

Legacy Roofing does an extremely poor job on flashings, especially around chimneys. These flashings may cause the rain to be funneled directly into your attic, thru your ceiling, and down your walls.

Here is more hidden damage I didn't connect with Legacy Roofing work until several years later: after Legacy roofers cut out the tarpaper/shingle holes for each plumbingt/vent pipe, they dropped some or all of these cut-outs down the pipes. I had no idea why the exhaust system over my stove stopped working after the roofing job was done. Later, when I had a new hood and exhaust motor put in, the contractor found the tarpaper and Elk shingle cut-out on top of the old fan and motor. It completely blocked the large pipe and must have burned out the exhaust motor fairly quickly.

If the homeowner does notice some of these problems over the years and demands repairs, he may either be stonewalled until his contract expires or Legacy might do a few fixes that are so bad they cause more damage to the already compromised roof.

In 2009, if you called for help because your Legacy roof was leaking, Legacy would tell you they couldn't possibly put your name on their busy repair-roofers' schedule, already a week or two out, unless you gave them your credit card information.They assured you they wouldn't charge your credit card a cent for their help if the leaks turn out to be "an installation problem". They'd tell you you needed a thorough inspection of your attic and roof to prove this. If you also wanted a tarp put over some of the leaks, the combined charge would be $600 (plus tax). Turns out the actual repairs would have to be ordered done sometime after that.

In spite of your appointment being a week or two off, the Legacy 'repair-roofers' surprise you by showing up just hours after your call. After a pretense of inspecting your attic and roof, these men repeatedly tell you the leaks were not Legacy's fault. I think this new scam to squeeze more money out of their customers, already invested in expensive roofing jobs, started sometime after mid- 2006.

The Attorney General may file a class-action lawsuit against Legacy Roofing if more of their disgruntled customers contact the Attorney General's Office. If you have been a Legacy Roofing (or Shake Specialists) customer, you may want to check your roof for short nailing. Check the flashings around exhaust pipes and chimneys, your attic, ceilings and window frames for leaks, stains and mold. Have you had any problems with gas smells that don't go away or other signs of failed venting pipes or exhaust motors? Was your roof or remodeling job inspected by your city or county inspectors as it was being built? Did Legacy Roofing get the required permits for your job? Ask your local city building department for this information. It is also on their online sites.

Please send your own complaints and questions about Legacy Roofing (or Shake Specialists), as far back as the 1990's, to the Office of the Attorney General of the State of WA.