Derek's Auto Detail & Hand Car Wash

8401 Aurora Ave N
Seattle, WA 98103206-297-1033
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Consumer Ratings for Derek's Auto Detail & Hand Car Wash — 91 Ratings

Percent of customers who rated service "superior" for: | = average for all auto detailers
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Complaints for Derek's Auto Detail & Hand Car Wash

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Consumer Comments for Derek's Auto Detail & Hand Car Wash

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Consumer from Seattle, WA
Nov 05, 2019
Derek's did a full detail on our car to prepare it for sale, including carpet shampoo. We had to ask them to re-do some of the work because they left wax residue in many seams on the exterior, plus they forgot to shampoo the carpets in the trunk area. Unfortunately, they also must have left the doors open a long time without the car running, because they killed the battery and then tried to convince us that it needed a new $400 alternator (work that they were happy to help with). I took the car to Pep Boys for a free charging system analysis and they confirmed that it simply needed a new battery because of age and having been discharged completely. I won't be returning to Derek's EVER.
Consumer from Shoreline, WA
Aug 13, 2019
I paid extra to have my seats shampooed for convenience and within a week, stains had popped through. I used a Rug Doctor and pulled buckets full of filthy water at that point. I will NEVER pay them for their perfunctory cleaning again.
Consumer from Shoreline, WA
Jul 24, 2019
I used a Groupon for the exterior wash and wax and the interior almost complete cleaning. The outside looked nice. The inside windshield and windows were smeared which became obvious when I drove into the sun. They didn't secure the prop rod under the hood and it made a lot of noise when I drove off.

...and 13 more consumer comments for Derek's Auto Detail & Hand Car Wash