All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO**

Prices for CroppMetcalfe

Register here and see full info on CroppMetcalfe, FREE.
Checkbook's price comparison score what is this?
Minimum charge for a service call
What the minimum charge includes

Consumer Ratings for CroppMetcalfe — 948 Ratings

Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
Register here and see full info on CroppMetcalfe, FREE.
Doing work properly what is this?
Starting and completing work promptly what is this?
Letting you know cost early what is this?
Advice on service options and costs what is this?
Overall quality what is this?
Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for CroppMetcalfe

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
Number of complaints with BBB and (complaint rate) what is this?

Areas Served by CroppMetcalfe:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for CroppMetcalfe

Register here and see full info on CroppMetcalfe, FREE.
Consumer from Gaithersburg, MD
Oct 08, 2018
Used to have Harvey Hottel until contract was sold to CroppMetcalfe. Didn't notice much of a change. Have a contract where they come twice a year. If I plan ahead can get an appointment in a reasonable amount of time. Do try and sell other options but don't push it. Been happy with them the past couple years and just renewed my yearly service contract.
Consumer from North Potomac, MD
Sep 20, 2018
We got caught in the recent heat wave that started on the holiday weekend when the unit went out. They initially said they could do the install on Wed, but by the time the salesman tried to book it all of their teams were all ready booked so it was Thursday. Other that the delay which I think was out of their hands because of the extreme heat, they did a great job and we would recommend them.
Consumer from Fairfax Station, VA
Sep 20, 2018
Have a service agreement with $300/yr for 2 semi-annual tune ups. June 6, 2018 tech came for summer cooling tune up and checked indoor/outdoor unit with all components working well per service report left behind.Also recommended to add condensate pan wet switch at a cost $201.00 which is not required because condensate line if backed up it cuts off the power and shuts the unit. Tech also checked the operation of capacitor on June 6 that failed on June 19 and I paid $133 to replace this in 10 minutes job. The same capacitor was replaced 2 years earlier. Capacitors come with up to 1-10 year life if installed with long life if maintained/ checked yearly. lastly Tech also did heating maintenance in June that is not done in June and invoice dated 6/6 2018 written shows I saved $550 for this maintenance.

...and 174 more consumer comments for CroppMetcalfe

Page 0 of 9