Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Sears

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Minimum charge for a service call
What the minimum charge includes

Consumer Ratings for Sears — 1165 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance repair services
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Doing work properly what is this?
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Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for Sears

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Number of complaints with local government consumer agencies
Number of complaints with BBB

Areas Served by Sears:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines
  • Window A/C units

Consumer Comments for Sears

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Consumer from Burke, VA
Aug 15, 2018
Workmen were nice. Honest with prices. Both times, clothes dryer and bbq grill, repairs cost was greater than the original cost of product which, in each case, was in age, between 1 and 4 years. In each case I could have bought a new one of quality for less than the repair cost. My son repaired the grill for 10 dollars as opposed to the repairman’s cost of nearly 500 dollars.
Consumer from Gaithersburg, MD
Jun 13, 2018
Used Sears repair for my old washing machine and to replace an oven heating element. They did both repairs quickly and successfully.. Pleasant repairmen, and reasonable cost. Like the online appointment feature. Will call Sears repair again when appliances need fixing. Hope they don't close!
Consumer from Hyattsville, MD
Jun 11, 2018
We purchased a plan and Sears did the minimum repair to the refrigerator.

...and 229 more consumer comments for Sears