Kaiser Permanente

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
For prices for glasses NO**
For prices for contacts NO**

Prices for Kaiser Permanente

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Consumer Ratings for Kaiser Permanente — 256 Ratings

Percent of customers who rated service "superior" for: | = average for all opticians & optometrists
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Consumer Comments for Kaiser Permanente

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Consumer from WASHINGTON, DC
Sep 03, 2016
Difficult to access frames - must have a staff member pull each frame. Caused me not to return.
Consumer from HYATTSVILLE, MD
Aug 17, 2016
This rating is for professional optometry services only. I did not purchase any merchandise at this location. Thus, the "Can't rate" selections are appropriate.

This rating is for Dr. Zhilin Lan, OD at the Kaiser Permanente Gaithersburg MD Medical Center. I have gone back several times over the years to have Dr. Lan upgrade my eyeglasses prescriptions. Dr. Lan is most professional in the positive sense, listens to my questions, and works effectively with the testing of different lens configurations. Dr. Lan does not mind preparing separate physical prescriptions for my different eye glass uses. And, Dr. Lan has been cheerful on all of my previous appointments with her. I am totally satisfied with her professional work. Although there are many Kaiser-Permanente Optical Centers in the Washington DC metro area, I travel more then 25 miles to have Dr. Lan do my prescriptions. Very Highly recommended!