Kaiser Permanente

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
For prices for glasses NO**
For prices for contacts NO**

Prices for Kaiser Permanente

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Consumer Ratings for Kaiser Permanente — 253 Ratings

Percent of customers who rated service "superior" for: | = average for all opticians & optometrists
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Consumer Comments for Kaiser Permanente

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Consumer from Washington, DC
May 18, 2019
I am a Kaiser member. All the KP optician have the same problems. First, KP treats their members poorly. They view the customers not as people to serve, but as people who are too stupid to go elsewhere. If you buy a frame from KP, you cannot return it, even if it has not been used (this applies whether you want a refund or just to switch to another frame). They are about $100 more expensive than other outlets per set of glasses. Go elsewhere!
Consumer from Takoma Park, MD
Jan 15, 2019
I have used this optician at Kaiser in Kensington for several years. I look for nice but inexpensive frames, and have always been able to find ones I liked that were not too expensive. The lens quality seems to be good and they don't oversell the extras.
Consumer from Silver Spring, MD
Aug 22, 2018
When one of my new lenses developed a problem with the coating, they ordered a new lens and made sure it was correct; no hesitation to do so; no charge.

...and 20 more consumer comments for Kaiser Permanente

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