Grono & Christie

4 Franklin St #12
Milton, MA 02186 617-696-1495

Ratings

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Consumer Ratings for Grono & Christie — 2 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Grono & Christie

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Consumer from Milton, MA
Sep 23, 2021
Recommended
Consumer from Milton, MA
Sep 06, 2018
Not Recommended
I have had three good experiences and and three negative ones.

Good: buying a diamond and a sapphire as well as enlarging a ring.

Bad: dropping off a broken bracelet, waiting a month to be told if it was repaired and finding out that it had never been worked on because forgotten in a drawer (bare minimum apologies and no rebate on cost which would have been a nice gesture); dropping of a yellow gold ring, getting back a white gold ring and being belittled by my "ignorance" that yellow gold rings are actually white gold rings (+ having to make an extra trip before boarding a plane to get back a yellow gold looking ring);dropping off a clip on earring for a spring adjustment, not being quoted a price (and being charged $15 !)