Maximum Security

PO Box 4176
Crofton, MD 21114301-261-3600
Checkbook's Top Rating (Checkbook's top rating)
Quality

Consumer Ratings for Maximum Security — 69 Ratings

Percent of customers who rated service "superior" for: | = average for all home security companies
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Complaints for Maximum Security

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Areas Served by Maximum Security:

  • Anne Arundel Co.
  • Howard Co.
  • Montgomery Co.
  • Prince George's Co.

Consumer Comments for Maximum Security

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Consumer from Bethesda, MD
Jan 25, 2020
Rick Lohfeld (and his son, Richard) are simply the best! They are exemplars of the integrity, decency, attentiveness, and skill that you would wish every professional, tradesman, business owner (and human being) to have. We switched from another alarm company after way too many years, interviewed several who were highly-rated in CheckBook and chose to go with Rick and Richard (Rick's son) of Maximum Security--I have rarely made a better decision. Cost effective and thoughtfully designed system, installed well, neatly, and on-time, with good advice regarding options to get and those to ignore. We recently had a failure of a keypad and, before we could even call, Rick called us to say that he noticed the problem when he came in to his office that morning, and that it needed a service call. He came that same day, replaced the defective keypad, told me that they rarely fail and that, while the manufacturer's warranty is 1y, his warranty is for 2y--so the part and the service call were both free. He not only "really knows his stuff", but always seems to do the right thing without any fanfare. Their service has been prompt, attentive, and superb in every way--how many ways can I say how impressed I have been?
Consumer from Camp Springs, MD
Oct 10, 2019
I switched from ADT to Maximum Security after reading about the company in the Consumer Checkbook and wish I had heard about the company earlier.
Consumer from Cheverly, MD
Sep 24, 2019
Outstanding service. Prices are excellent. Service is provided expeditious.

...and 13 more consumer comments for Maximum Security