Maximum Security

PO Box 4176
Crofton, MD 21114301-261-3600
Checkbook's Top Rating (Checkbook's top rating)
Quality

Consumer Ratings for Maximum Security — 60 Ratings

Percent of customers who rated service "superior" for: | = average for all home security companies
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Complaints for Maximum Security

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Areas Served by Maximum Security:

  • Anne Arundel Co.
  • Howard Co.
  • Montgomery Co.
  • Prince George's Co.

Consumer Comments for Maximum Security

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Consumer from Laurel, MD
May 07, 2019
The owners of this family-owned business are service-oriented, responsive, and trustworthy. They installed an alarm system in my home and reused as much of the previous owner’s hardware as they could to keep costs down. Their prices are very competitive. I highly recommend Maximum Security.
Consumer from N Bethesda, MD
Apr 01, 2019
I used Maximum Security to set up my system many years ago and they did an outstanding job. However, I started having some issues with the system, and I called the company for assistance, assuming I could pay to have them troubleshoot. The owner was nasty and rude, and told me they don't stand by their systems, and would not even look at it. I asked if I could call another day when he was not in such a nasty mood or if I could speak to the person who I originally dealt with, who he said was a co-owner and was still with the company, He told me I could not talk to anyone else, and not to call again about service, as they were not interested in assisting old customers like me. (I think he may have confused me with another customer, but he would not listen.) The company had great customer service when I signed up originally, and I was very happy with the work, but it has obviously declined precipitously. I would not use the company today.
Consumer from Germantown, MD
Sep 23, 2018
Very pleased with upgrading our security system. Nice to work with Richard. Prices superior to3 other highly rated Checkbook rated firms once we converted to apples to apples.

...and 11 more consumer comments for Maximum Security